Come build the next chapter with us.

We're looking for a creative and organised Social Media Strategist to take ownership of the social-media presence of a portfolio of client brands. This role combines social-media strategy, creative ideation, client communication and day-to-day account coordination. You will understand each brand, develop its content strategy and ensure that the resulting plan is executed smoothly.

Key Responsibilities

• Understand each client's business, target audience, positioning and objectives.
• Develop tailored social-media strategies and content pillars for individual brands.
• Ideate Reels, posts, carousels, stories and campaigns aligned with each brand's strategy.
• Create and maintain monthly content calendars.
• Develop creative briefs and coordinate with editing and production teams.
• Coordinate shoot dates, content requirements and production timelines.
• Communicate with clients regarding strategies, content plans, feedback, campaigns and requirements.
• Act as the primary internal point of contact and owner for assigned client accounts.
• Coordinate with Social Media Executives to ensure content is published correctly and on schedule.
• Monitor account status and proactively identify delays, gaps or bottlenecks.
• Review Instagram Insights and other relevant metrics to understand content performance.
• Use performance insights to refine future content strategies and recommendations.

Requirements

• Strong understanding of Instagram and social-media marketing.
• Strong creative thinking and content-ideation skills.
• Excellent written and verbal communication.
• Strong organisational and coordination skills.
• Ability to manage multiple brands and deadlines simultaneously.
• Ability to communicate professionally with clients.
• Ability to take ownership of an account from strategy through execution.

Experience

1–3 years of relevant experience in social-media marketing, digital marketing, account management or content strategy is preferred. Experience managing social-media accounts and demonstrable results or improvements in account performance will be highly valued.

Good to Have

• Experience working with local businesses or consumer-facing brands.
• Familiarity with Instagram Insights and social-media analytics.
• Experience with content calendars and project-management tools.
• Understanding of paid social-media advertising.
• Familiarity with AI tools for research, ideation and content planning.
• Strong awareness of current social-media trends.

We're looking for creative and skilled Social Media Content Editors to produce engaging short-form content for our clients, primarily for Instagram. You'll work with raw shoot footage, creative briefs, supplied assets and AI-generated content to create polished Reels and other social-media creatives. While video editing is the primary focus, strong graphic-design and image-editing skills are highly valued.

Key Responsibilities

• Edit raw footage into engaging Instagram Reels and other short-form videos.
• Turn creative concepts and briefs into compelling visual content.
• Handle cuts, pacing, transitions, subtitles, music, sound effects and basic colour correction.
• Create static social-media content such as posts, carousels and promotional creatives.
• Edit, retouch and enhance product and lifestyle images for social media.
• Work with AI-generated images, video and other creative assets where appropriate.
• Adapt content to different formats, aspect ratios and social-media requirements.
• Maintain consistency with each client's brand identity and visual style.
• Work closely with Social Media Strategists to understand the objective behind each piece of content.
• Incorporate feedback and manage multiple client projects within agreed timelines.

Requirements

• At least 1 year of relevant experience in video editing or social-media content creation is preferred.
• Strong understanding of Instagram Reels and short-form content.
• Proficiency in a professional editing tool such as Premiere Pro, After Effects, DaVinci Resolve, Final Cut Pro, CapCut or equivalent.
• Basic-to-intermediate graphic-design and image-editing skills.
• Strong visual sense and attention to detail.
• Ability to work independently and manage deadlines.
• Portfolio is more important than years of experience — candidates with exceptional work but less formal experience are welcome.

Good to Have

• Motion graphics and animation.
• Advanced Photoshop / image manipulation.
• Advanced colour grading or sound design.
• Experience creating high-performing social-media content.
• Familiarity with AI tools for image/video generation and creative workflows.
• Understanding of current Instagram trends.

We're looking for enthusiastic and detail-oriented Social Media Executives to manage the day-to-day social-media operations of our client accounts. This is an entry-level position, and prior professional experience is not required. You should be comfortable using Instagram and interested in social media, content and digital communication.

Key Responsibilities

• Publish and schedule Reels, posts, carousels and Stories according to the content calendar.
• Ensure the correct content is published on the correct account at the correct time.
• Write and edit social-media captions and add relevant hashtags.
• Use AI tools where appropriate to assist with captions, research and basic content tasks.
• Monitor and respond to comments, DMs, story replies and other audience interactions.
• Escalate customer queries, complaints or sensitive interactions to the appropriate team member.
• Coordinate with Social Media Strategists regarding upcoming content, approvals and publishing requirements.
• Keep track of upcoming content and proactively flag missing assets, delays or other issues.
• Monitor basic engagement and account activity and flag notable developments to the Strategist.
• Maintain organised records of publishing and account activity.

Influencer & Collaboration Coordination

• Coordinate with influencers, models and other collaborators once a collaboration has been finalised.
• Communicate shoot dates, timings, locations, requirements and other logistical details.
• Follow up with collaborators and ensure they have the necessary information.
• Coordinate internally with the Strategist and shoot team to ensure collaborations happen smoothly.
• Maintain records of upcoming collaborations and required follow-ups.
• Influencer discovery, commercial negotiations and finalising collaboration terms are not part of this role.

Requirements

• Familiarity with Instagram and its core features.
• Comfortable using Reels, Stories, posts, comments and DMs.
• Good written and verbal communication skills.
• Good attention to detail.
• Basic understanding of social-media etiquette.
• Ability to follow schedules and instructions accurately.
• Comfortable using computers and common online tools.
• Willingness to learn.
• No prior professional experience is required.

Good to Have

• Experience managing a personal or professional Instagram account.
• Basic knowledge of Canva or other creative tools.
• Basic content-writing skills.
• Familiarity with AI tools such as ChatGPT.
• Understanding of current Instagram trends.
• Basic understanding of social-media analytics.
• Previous internship, college-project or freelance experience involving social media.